Lean Automated Reporting Support Specialist (Independent Data Services (Asia) Sdn Bhd) – Kuching

Independent Data Services (Asia) Sdn Bhd – Posted by independent | 23 Oct 2019
Sarawak, Malaysia Full-Time

Independent Data Services (Asia) Sdn Bhd

Lean Automated Reporting Support Specialist (Independent Data Services (Asia) Sdn Bhd) – Kuching

Responsibilities :

  • Support Sales in implementing Lean Automated Reporting, advise and monitor implementation
  • Recommend and document improvements for the automated reporting services
  • Train and assist HD for day to day maintenance tasks and troubleshooting
  • Requirement to perform tasks out of normal business hours periodically are to be expected
  • Handle inbound calls, preliminary troubleshooting and simulation of issues and gather basic troubleshooting information
  • Log and follow up on Open tickets in the IDS ticketing system and provide timely status updates to customers
  • All other services as may be reasonably required of a person serving in a similar capacity of competent ability
  • General – to undertake such additional / miscellaneous duties from time to time to assist the Help Desk team and IDS Group function effectively as a whole

Job Requirements :

  • Candidate must possess at least a Bachelor’s degree, Post Graduate degree, Professional degree, Computer Science/ Information Technology or equivalent
  • At least 1-2 years experience, knowledge in oil and gas is advantageous
  • Affinity with software development preferably with understanding of software development cycle
  • Knowledge in SQL is preferred and is added advantage
  • Communication : Good command of English Language (Written & Oral), Spanish speaking will be added advantage
  • Able to communicate effectively at all levels and to work with a diverse group of employees
  • Able to work on shift, travel and work beyond the normal business hours when required
  • Team player, fast learner and pay great attention to detail
  • Able to work under pressure
  • Highly motivated and able to work independently
  • Good interpersonal skill
  • Applicant must be willing to work in Kuching
  • Applicant should be Sarawakian or hold relevant residence status
  • IDS welcomes applicants with demonstrable previous experience as well as fresh graduates, compensation will be in line with experience

    How to Apply

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    Reference Link: https://www.sarawakjobs.com/job/2019-23102019jt16/
    Job Categories: IT (Computer Technology services) (j).
    Job Types: Full-Time.
    Salary: RM2001 - RM2500.
    Job expires in 9 days

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