Training Manager (SugarBun) – Kuching

SugarBun – Posted by SugarBun | 15 Sep 2020
Sarawak, Malaysia Full-Time

SB Supplies & Logistics Sdn. BhdSugarBun

Training Manager (SugarBun) – Kuching

We are an established brand in the Quick-Service Restaurant (QSR) industry looking for suitable and interested applicant to join our existing Team as a Training Manager.

Key Responsibilities and Duties:

  • Review existing training programmes by studying trends and developments in quality management and to identify new training needs and requirements for members of the crew and supervisory level.
  • Positive contribution to enhance existing training programmes to meet industry and legal standards.
  • New recruits orientation, to ensure all new intakes are adequately equipped with necessary information, knowledge and skills through comprehensive and methodical training programmes in accordance to Company’s policies and procedures.
  • Accomplishing quality assurance human resource objective by orienting, training, coaching, counselling, disciplining, assigning, scheduling, communicating job expectations, monitoring and enforcing policies and procedures.
  • To achieve quality assurance operational objectives by conducting programmes on productivity, quality and customer service standards in accordance to Company’s policies and procedures.
  • To identify and resolving challenges encountered by crew members and supervisors.
  • To identify critical control points, introducing preventive measures and monitoring of policies and procedures that affect the quality of products and services with follow-up on corrective actions.
  • Conduct monthly store checks (store improvement exercise) and to introduce and enhance existing action plans for improvement.

Qualification and Requirements:

  • Applicants must be in good health conditions.
  • Must be able to work on flexible and long hours.
  • Good time management skills, attention to details and unbiased assessment skills.
  • Pro-active and able to work independently and in teams as well with the multi-racial environment.
  • Disciplined, trustworthy, hardworking and possesses self-initiatives.
  • Must be able to travel within the country and to be relocated within the country.
  • Minimum of 2 – 3 years’ experience in the related field.

    How to Apply

    Vacancy Open to Malaysia Citizens and Residents only; All Foreigner applicants will be Rejected.

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    Reference Link:
    Job Categories: Education | Training (p), Food & Beverage (Restaurant | Stalls ) (i), and Managerial | Supervisor (m).
    Job Types: Full-Time.
    Salary: Disclosed upon application.
    Job expires in 18 days

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