ICT Engineer (Sigma Rectrix Systems (M) Sdn Bhd) – Kuching

Posted by Sigma Rectrix Systems (M) Sdn Bhd | 14 Jan 2022
Kuching, Sarawak, Malaysia Contract, Full-Time Disclosed upon application
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Job Type: Contract

Benefits & Remuneration:

  • RM1500 – RM2000
  • EPF, SOCSO & EIS

Responsibilities:

  • To identify problems and issues (technical, process, etc.) encountered by customers and be self-independent to resolve within the shortest possible time.
  • Troubleshoot any network and system-related problems.
  • Participate actively as a project team member in any customers’ project implementation like installation/system upgrade/migration.
  • Troubleshoot possible internet/DNS/routing/switching/firewall issues faced by customers.
  • Provide good technical customer service at all levels, visit customers whenever applicable, identify potential customer’s future requirements from a technical viewpoint.

Requirements:

  • Candidate must possess a Degree/Diploma in an IT-related discipline.
  • At least 1-2 years of working experience in hands-on technical support, network, and system trouble-shooting.
  • CCNA/CCNP/MCSE/Linux or other relevant certification is a BONUS POINT.
  • A thorough understanding of various networking and application-level protocols such as TCP/IP, OSPF, BGP, 802.1q, DNS, SMTP, SNMP, VPN will be an added advantage.
  • Knowledge in Microsoft or Linux systems, Networking, Security, Data-storage products and solutions (such as VPN, firewall, router, spam-filter, access point, network load-balancer, VOIP and etc).
  • Hands-on understanding and experience in trouble-shooting of network-related problems and thorough technical familiarity with IT/Networking Systems.
  • Provide installation, configuration, testing, post-implementation technical support, and maintenance for network equipment.
  • Familiar with the network, hardware, and OS (Operating System).
  • Possess a good and positive attitude, pro-active, diligent, willing to learn, and service-oriented.
  • Good analytical, interpersonal, and communication skills.
  • Initiative and able to work independently with minimum supervision as well as a team player.
  • Possess own vehicle and willing to travel.

    How to Apply

    Vacancy Open to Malaysia Citizens and Residents only; All Foreigner applicants will be Rejected.

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