No matter your experience level, you are bound to make mistakes in the workplace. Making mistakes in life is normal. Learning from it is part of the growing process especially in building your career. Some mistakes are easy to fix while some are not so fixable. So, what would you do if you make mistake along the way?
Reacting appropriately to a mistake proves to be more effective and often does more good than harm.
Here’s how to react to mistakes at the workplace:
1. Keep things in perspective
Making mistakes may lead to embarrassment and it can potentially impact your reputation negatively. Despite this, control your emotions before speaking or acting. With clear emotion and headspace, it is easier to resolve mistakes in a professional manner.
2. Analyse the problem
Once you have a clearer perspective on the mistake, analyse the problem and determine possible solutions to rectify the situation. The quicker that you come up with the solutions, the greater chance you have in avoiding the punishment and potential repercussions.
3. Have a private meeting with your boss
Consider a private meeting with your boss if your mistake resulted in severe consequences. Take the chance to explain further details of the mistake and the solutions that you have to fix the situation. This is the chance to reiterate your apology and to display that you can take responsibility for your actions.
4. Make brief apology and consider how to prevent mistakes in the future
It is ideal and only logical to apologise whenever you commit a mistake. Publicly recognise your mistake and move on to solve the matter.
Of course, there’s no way to avoid mistakes forever, do take actionable steps to prevent the same mistakes reoccur in the future. Once you have determined what went wrong in the last mistakes, remember what are the procedures to be taken in the future if similar mistakes re-occur.
Remember, everyone makes mistakes and as awful as it feels when it happens, you will recover and your colleagues will move on. If the situation is handled right, a mistake can do more to impress those around you by observing how well you react and solve the mistake.